Revenue Driven by BrandLock
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Tire Agent drives 4.73% conversion growth by locking onto Hijacked Shoppers.

Viasox targets Hijacked & Wrong Coupon Shoppers & increases conversion rate by 2.23%

8.71% revenue driven by optimizing Hijacked, Hesitant, Extension, Wrong Coupon & Wishlist Shoppers.

johnnie-O targets Hijacked & Wrong Coupon Shoppers, increases conversion rate by 3.90%

Mylee drives 3.45% conversion growth by locking onto Hijacked & Hesitant Shoppers.

Stark Bro's drives 4.26% conversion growth by locking onto Hijacked Shoppers.

Inspire Uplift targets Hijacked & Hesitant Shoppers & increases conversion rate by 6.25%

Legion Athletics drives 2.53% conversion growth by locking onto Hijacked Shoppers.

AmourPrints got 3.04% revenue driven by locking onto Hesitant, Wish List, Hijacked & Extension Shoppers.

CompAndSave got 5.12% online revenue by locking onto Hesitant, Wish List, Hijacked & Extension Shoppers.

Lalo increases conversion rate by optimizing shopper journey for Hijacked Shoppers.

Frette focuses on Hijacked shoppers & increases revenue growth by 7.88%

Golfbidder targets Hijacked Shoppers to increase conversion rate by 6%

Murad enjoys 4% revenue growth by focusing on Hijacked Shoppers.

BrandLock delivers 6% of revenue by locking onto Hijacked Shoppers.

Charles Tyrwhitt Shirts Boosts Conversion Rates By Optimizing Shopping Experience For Hijacked Shoppers

Her Room enjoys 5% conversion growth by locking onto Hijacked Shoppers.

Cosabella drives 5% revenue growth by optimizing Hesitant, Wish List, & Hijacked Shoppers.

ProHealth got 16% revenue by locking onto Extension, Hijacked & Wrong Coupon Shoppers.

Jolyn got 3% revenue by locking onto Extension, Hijacked & Wrong Coupon Shoppers.

CBII focuses on Hesitant and Hijacked shoppers & drives 6% online revenue.

7% revenue driven through BrandLock by targeting Hesitant, Hijacked & Wrong Coupon Shoppers.

BrandLock drives 13% revenue by optimizing shopper journeys for Wrong Coupon & Hijacked Shoppers.

5% revenue growth by targetting Hijacked & Wrong Coupon Shoppers.

10% revenue driven by optimizing Hijacked, Extension & Wrong Coupon Shoppers.

Blair drives 3% revenue by focusing on Extension, Hijacked, & Wrong Coupon Shoppers.

Tula got 5% online revenue by locking onto Hesitant, Wish List, Hijacked & Wrong Coupon Shoppers.

Draper's & Damon's got 6% revenue by optimizing Extension, Hijacked & Wrong Coupon Shoppers.

Brandlock drives 11% revenue for Haband by focusing on Hijacked Shoppers & Wrong Coupon Shoppers.

Delonghi drives 11% revenue by tapping into Hesitant, Wrong Coupon & Hijacked Shoppers.

G/Fore got 5% revenue by locking onto Wrong Coupon & Hijacked Shoppers.

BrandLock drives 5% revenue by optimizing shopper journeys for Wrong Coupon & Hijacked Shoppers.

"BrandLock keeps our brands safe and clean. They are a trusted partner and help us optimize Hijacked Shoppers."

"BrandLock has helped us recover millions in revenue through double-digit conversion growth."

"Brandlock ensures that we are maintaining our price integrity and acts as an active tool in reputation management. "

"BrandLock delivers on its promise and protects our brand integrity. We have seen a 15% increase in CR across multiple months."

"The biggest ROI this year is BrandLock. +6% CR lift by simply blocking unwanted distractions on our site."

"BrandLock works like a charm. Consistent gains every month."

"BrandLock is a Magic Conversion Booster. Turn it on. Get +10%."

"BrandLock delivers gains of +7%. It's a game-changer."

Pharmaca got 4% revenue growth by locking onto Hijacked Shoppers.

Feel Unique drives 2% online revenue by locking onto Hijacked and Wrong Coupon Shoppers.

Bare Necessities focuses on Hijacked shoppers & increases revenue growth by 7%

"Removing shopper distractions and frustrations has had an immediate and profound influence on revenue growth."

Cartier targets Hijacked Shoppers & drives revenue by 9%

"Brandlock has been extremely beneficial to us. Our overall conversion rates have increased by double digits."

Footwear etc. optimizes Hijacked Shoppers & drives 7.3% revenue through BrandLock

Topshop unlocks a 5% increase in conversion rate by targeting Hijacked Shoppers

Company Overview
Kirkland’s is an American retail chain that sells home decor, furniture, textiles, accessories, and gifts. It operates 434 stores in 37 states as well as an online store.
Business Challenge
Kirkland’s Website Faced Revenue Leakage Due to Unauthorized Ads
The VP of digital technology, Jim Richmond, and his eCommerce team at Kirkland’s were aware of the ad injections problem on their website, but the magnitude of the adware problem was unknown.
The contextual nature and design of the ads blended seamlessly with the online store’s experience – especially on the product detail pages.
Visitors could not distinguish these unauthorized ads and clicked on them, redirecting to other competitor websites. Hijacking customer paths resulted in revenue loss and negative brand perception.
BrandLock connected with Kirkland’s and pointed out that this was a customer-side problem. These malicious ads would show up on shoppers’ browsers and the source of browser adware was out of the company’s control.
BrandLock solution
Brandlock Removes Browser Injected Ads and Boosts Conversions
- BrandLock conducted an A/B test to understand the magnitude of the problem. The team realized that 11.25% of Kirkland’s customers were exposed to unwanted ads.
- This also helped the eCommerce team understand the amount of revenue these ads were stealing from their online business.
- BrandLock deployed Shield – a customer journey hijacking solution, to block all existing and emerging threats from the website.
- Kirkland’s eCommerce team could measure the impact of Shield by tracking the conversion rate and other KPIs on their Adobe Analytics dashboard system.
- The website experienced a positive lift in conversion rate and a +5.3% revenue per visitor lift in the first month.

Impact
Kirkland Improves Online Customer Experience
Eliminating unwanted ads resulted in fewer customer frustrations and unlocked additional revenue. This has allowed the eCommerce team to manage their acquisition costs while driving more sales from existing traffic.
- +10.92% conversion rate lift
- +5.79% revenue per session lift
- 360% more page views per visit
Shield’s machine learning capabilities enable BrandLock to identify new ad injections for Kirkland’s and continue to optimize eCommerce conversions at a higher rate.
Stop ad injections from diverting your shoppers to competitors
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