Revenue Driven by BrandLock
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Tire Agent drives 4.73% conversion growth by locking onto Hijacked Shoppers.

Viasox targets Hijacked & Wrong Coupon Shoppers & increases conversion rate by 2.23%

8.71% revenue driven by optimizing Hijacked, Hesitant, Extension, Wrong Coupon & Wishlist Shoppers.

johnnie-O targets Hijacked & Wrong Coupon Shoppers, increases conversion rate by 3.90%

Mylee drives 3.45% conversion growth by locking onto Hijacked & Hesitant Shoppers.

Stark Bro's drives 4.26% conversion growth by locking onto Hijacked Shoppers.

Inspire Uplift targets Hijacked & Hesitant Shoppers & increases conversion rate by 6.25%

Legion Athletics drives 2.53% conversion growth by locking onto Hijacked Shoppers.

AmourPrints got 3.04% revenue driven by locking onto Hesitant, Wish List, Hijacked & Extension Shoppers.

CompAndSave got 5.12% online revenue by locking onto Hesitant, Wish List, Hijacked & Extension Shoppers.

Lalo increases conversion rate by optimizing shopper journey for Hijacked Shoppers.

Frette focuses on Hijacked shoppers & increases revenue growth by 7.88%

Golfbidder targets Hijacked Shoppers to increase conversion rate by 6%

Murad enjoys 4% revenue growth by focusing on Hijacked Shoppers.

BrandLock delivers 6% of revenue by locking onto Hijacked Shoppers.

Charles Tyrwhitt Shirts Boosts Conversion Rates By Optimizing Shopping Experience For Hijacked Shoppers

Her Room enjoys 5% conversion growth by locking onto Hijacked Shoppers.

Cosabella drives 5% revenue growth by optimizing Hesitant, Wish List, & Hijacked Shoppers.

ProHealth got 16% revenue by locking onto Extension, Hijacked & Wrong Coupon Shoppers.

Jolyn got 3% revenue by locking onto Extension, Hijacked & Wrong Coupon Shoppers.

CBII focuses on Hesitant and Hijacked shoppers & drives 6% online revenue.

7% revenue driven through BrandLock by targeting Hesitant, Hijacked & Wrong Coupon Shoppers.

BrandLock drives 13% revenue by optimizing shopper journeys for Wrong Coupon & Hijacked Shoppers.

5% revenue growth by targetting Hijacked & Wrong Coupon Shoppers.

10% revenue driven by optimizing Hijacked, Extension & Wrong Coupon Shoppers.

Blair drives 3% revenue by focusing on Extension, Hijacked, & Wrong Coupon Shoppers.

Tula got 5% online revenue by locking onto Hesitant, Wish List, Hijacked & Wrong Coupon Shoppers.

Draper's & Damon's got 6% revenue by optimizing Extension, Hijacked & Wrong Coupon Shoppers.

Brandlock drives 11% revenue for Haband by focusing on Hijacked Shoppers & Wrong Coupon Shoppers.

Delonghi drives 11% revenue by tapping into Hesitant, Wrong Coupon & Hijacked Shoppers.

G/Fore got 5% revenue by locking onto Wrong Coupon & Hijacked Shoppers.

BrandLock drives 5% revenue by optimizing shopper journeys for Wrong Coupon & Hijacked Shoppers.

"BrandLock keeps our brands safe and clean. They are a trusted partner and help us optimize Hijacked Shoppers."

"BrandLock has helped us recover millions in revenue through double-digit conversion growth."

"Brandlock ensures that we are maintaining our price integrity and acts as an active tool in reputation management. "

"BrandLock delivers on its promise and protects our brand integrity. We have seen a 15% increase in CR across multiple months."

"The biggest ROI this year is BrandLock. +6% CR lift by simply blocking unwanted distractions on our site."

"BrandLock works like a charm. Consistent gains every month."

"BrandLock is a Magic Conversion Booster. Turn it on. Get +10%."

"BrandLock delivers gains of +7%. It's a game-changer."

Pharmaca got 4% revenue growth by locking onto Hijacked Shoppers.

Feel Unique drives 2% online revenue by locking onto Hijacked and Wrong Coupon Shoppers.

Bare Necessities focuses on Hijacked shoppers & increases revenue growth by 7%

"Removing shopper distractions and frustrations has had an immediate and profound influence on revenue growth."

Cartier targets Hijacked Shoppers & drives revenue by 9%

"Brandlock has been extremely beneficial to us. Our overall conversion rates have increased by double digits."

Footwear etc. optimizes Hijacked Shoppers & drives 7.3% revenue through BrandLock

Topshop unlocks a 5% increase in conversion rate by targeting Hijacked Shoppers

Company Overview
Famous Smoke Shop (FSS) is the largest American-owned online cigar store in the US. The company is engaged primarily in the retail and wholesale of cigars, humidors, and cigar accessories.
Business Challenge
The Online Store Experienced Lower Conversion Rates and Average Order Values
Delivering a seamless customer experience is at the heart of the business for Famous Smoke Shop. But for a significant segment of their online customers, the conversion optimization efforts were undermined by Customer Journey Hijacking – a widespread problem where unauthorized ads and malware are injected into consumer browsers and devices.
Ad injections disrupted the visitor’s online customer experience with product ads, banners, and pop-ups that diverted customers to other websites, hurting FSS’ revenue.
BrandLock notified the team about how these consumer-side ad injections were targeting their shoppers and hurting their revenue. The online team was curious and inquired about a lasting solution.
BrandLock solution
BrandLock Protects Famous Smoke Shop’s Online Customer Experience
- BrandLock conducted a preliminary analysis of the website and discovered that mobile and browser-injected ads affected over 7 percent of the online store’s web traffic.
- Being able to see how competitor ad injections were showing up on the customer side, FSS put a stop to these disruptions by deploying BrandLock’s Shield – Customer Hijacking Prevention solution.
Driving Additional Revenue for Famous Smoke Shop with one-to-one Promotions
- After creating an adware-free journey for their customers, Famous Smoke Shop was also interested in discovering solutions that could fully monetize their traffic and customer loyalty. In BrandLock’s Engage, FSS found the solution to fuel both.
- With Engage, FSS could identify their customer’s shopping behavior in real-time and deliver 1:1 personalized promotions to further boost their conversion rates.
- FSS could also learn more about the behavior of deal-seeking customers: How they shop and the best promotion needed to win them over.
- By tapping into shopper behavior and offering the right promotion at the right time, FSS could convert more traffic into customers, prevent drop-offs, and keep them engaged on their website longer.
- Engage also helped FSS manage customer frustrations caused by invalid coupon codes and unauthorized coupon extensions, resulting in substantial affiliate savings.



Impact
A Frictionless Online Customer Experience Saved $130,000 in Affiliate Commissions
- Incorrect promo code management and minimizing promo code runs helped Famous Smoke Shop save $130,000 in affiliate fees.
- By creating a frictionless customer experience, the store increased its conversion rate by 2.92 percent along with a revenue lift of 3.31 percent.
- Controlling customer frustration reduced the bounce rate and exit rate by 5 percent and 5.9 percent individually.
Stop ad injections from diverting your shoppers to competitors
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