Revenue Driven by BrandLock
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DripWorks drives 15.90% revenue by optimizing shopper journeys for Hijacked, Hesitant, Wishlist, Extension & Wrong Coupon Shoppers

Aurelia London drives 5.74% revenue by optimizing shopper journeys for Hijacked & Wishlist Shoppers.

420 Science drives 19.17% revenue by optimizing shopper journeys for Hijacked, Hesitant, Wishlist & Wrong Coupon Shoppers

The Woolery drives 2.29% revenue by optimizing shopper journeys for Hijacked Shoppers

Inyo Pools drives 6.52% revenue by optimizing shopper journeys for Hijacked Shoppers

Newton Baby drives 3.68% revenue by optimizing shopper journeys for Hijacked Shoppers, Hesitant Shoppers & Wrong Coupon Shoppers

Nicks Boots Drives 24.33% Revenue Growth by Optimizing Shopper Journeys for Hijacked Shoppers, Hesitant Shoppers & Wrong Coupon Shoppers

Gift Express Drives 21.47% Revenue Growth By Optimizing Hijacked, Hesitant, Extension, Wrong Coupon & Wishlist Shoppers

Tire Agent drives 8.49% revenue by locking onto Hijacked, Frustrated & Wrong Coupon Shoppers.

Viasox targets Hijacked & Wrong Coupon Shoppers & Increases Revenue by 3.21%

8.71% Revenue Driven by Optimizing Hijacked, Hesitant, Extension, Wrong Coupon & Wishlist Shoppers

johnnie-O Drives 3.31% Revenue By Optimising Hijacked & Wrong Coupon Shoppers, Increasing Conversion Rates by 3.90%

Mylee Drives 3.47% Revenue Growth by Locking Onto Hijacked & Hesitant Shoppers

Stark Bro's Drives 2.34% Revenue Per Session by locking onto Hijacked Shoppers, Increasing Conversion Rates by 4.26%

Inspire Uplift targets Hijacked & Hesitant Shoppers & Increases Site Revenue by 3.96%

Legion Athletics Drives 4.74% Revenue by Locking Onto Hijacked, Hesitant, Extension, Wishlist & Wrong Coupon Shoppers

AmourPrints Drives 3.04% Revenue Growth By Locking onto Hesitant, Wishlist, Hijacked & Extension Shoppers

CompAndSave Got 5.12% Revenue Growth by locking onto Hesitant, Wish List, Hijacked & Extension Shoppers

Lalo Drives 2.83% Revenue By Optimizing Shopper Journey for Hijacked Shoppers, Increasing Revenue Per Visit by 5.94%

Frette focuses on Hijacked Shoppers & Increases Revenue Growth by 7.88%

Golfbidder Drives 14.47% Revenue Per Visit Lift By Locking onto Hijacked Shoppers, & Increases Conversion Rate By 5.87%

Murad enjoys 7.68% Revenue Growth By Focusing on Hijacked & Wrong Coupon Shoppers

Golf Avenue Enjoys 6.62% Revenue Growth By Locking Onto Hijacked Shoppers

Charles Tyrwhitt Shirts Drives 5.69% Revenue By Optimizing Shopping Experience For Hijacked Shoppers

Her Room Drives 4.63% Revenue Per Visit Lift By Locking Onto Hijacked Shoppers, Increasing Conversion Rates by 5.54%

Cosabella Drives 5.71% Revenue Growth By Optimizing Hesitant, Wishlist, & Hijacked Shoppers

ProHealth Got 16.62% Revenue By Locking Onto Extension, Hijacked & Wrong Coupon Shoppers

Jolyn Enjoys 3.47% Revenue By Locking Onto Extension, Hijacked & Wrong Coupon Shoppers

CBII Focuses On Hesitant & Hijacked Shoppers & Drives 6.07% Online Revenue Growth

Gazelle Drives 7.53% Revenue Through BrandLock By Targeting Hesitant, Hijacked & Wrong Coupon Shoppers

SuperATV Drives 13.40% Revenue By Optimizing Shopper Journeys For Wrong Coupon & Hijacked Shoppers

Gourmet Gift Baskets Got 5.21% Revenue Through BrandLock By Targetting Hijacked & Wrong Coupon Shoppers

Appleseed's Drives 10.56% Revenue By Optimizing Hijacked, Extension & Wrong Coupon Shoppers

Blair drives 3% revenue by focusing on Extension, Hijacked, & Wrong Coupon Shoppers.

Tula Got 5.49% Online Revenue Growth By Locking Onto Hesitant, Wishlist, Hijacked & Wrong Coupon Shoppers

Draper's & Damon's Got 6.25% Revenue Growth By Locking Onto Extension, Hijacked & Wrong Coupon Shoppers

Haband Drives 11.23% Revenue By Focusing On Hijacked Shoppers & Wrong Coupon Shoppers

Delonghi Drives 11.49% Revenue By Tapping Into Hesitant, Wrong Coupon & Hijacked Shoppers

G/Fore Got 5.08% Revenue Growth By Locking Onto Wrong Coupon & Hijacked Shoppers

Lulu and Georgia Drives 5.40% Revenue Growth By Optimizing Shopper Journeys For Wrong Coupon & Hijacked Shoppers

Peter Millar Drives 3.08% Revenue By Focusing On Hijacked Shoppers, Increasing Conversion Rates by 7.04%

Fingerhut Drives 10.36% Revenue By Focusing On Hijacked, Hesitant & Wrong Coupon Shoppers

Cariuma Drives 4.81% Revenue Through BrandLock By Focusing On Hijacked and Wrong Coupon Shoppers

DERMAdoctor Drives 12.37% Revenue Growth By Locking Onto Hesitant, Wrong Coupon & Hijacked Shoppers

Franklin Planner Got 22.18% Revenue By Targeting Hesitant, Wrong Coupon & Hijacked Shoppers

Famous Smoke Drives 8.66% Revenue By Targeting Hijacked, Extension, Hesitant, Wrong Coupon Shoppers

Fila Got 8.67% Online Revenue Growth By Locking On Extension, Hesitant, Wish List & Hijacked Shoppers

BUBS Naturals Increases 7.49% Revenue Per Visit By Locking Onto Hijacked Shoppers, Increasing Conversion Rates by 7%

Pharmaca got 4% Revenue Growth by Locking Onto Hijacked Shoppers

Feel Unique Drives 2.73% Online Revenue By Locking On To Hijacked & Wrong Coupon Shoppers

Bare Necessities Focuses On Hijacked Shoppers & Drives 7.12% Revenue Through BrandLock

Novica Drives 8.15% Revenue Through BrandLock By Targeting Wrong Coupon & Hijacked Shoppers

Cartier Targets Hijacked Shoppers & Drives Revenue By 9.81%

Jabra Drives 2.86% Revenue Growth By Locking Onto Hijacked Shoppers, Increasing Revenue Per Visit by 8.1%

Footwear etc. Optimizes Hijacked Shoppers & Drives 7.3% revenue through BrandLock

Topshop Increases 6.2% Revenue Per Visit By Targeting Hijacked Shoppers

Company Overview
BUBS Naturals, headquartered in Encinitas, California, is a health and wellness company manufacturing and selling Collagen Protein and MCT Oil Powder.
Business Challenge
Browser Injected Ads Disturb the Online Customer Experience
At first, the team at BUBS Naturals did not realize that they had any problems with their website. Although the eCommerce marketing team at BUBS Naturals was aware of ad injections, they were unaware of how many online customers were affected. While e-commerce businesses can secure the server-side components, the visitor side remains exposed. Because ad injections are only seen by visitors, not by the site owner, tackling them is difficult.
Browser extensions and malware downloaded on popular browsers like Google Chrome, Safari, and Firefox led to ad injections entering the BUBS Naturals website. These ad injections would smartly seek out the best ad space on the web pages and place unauthorized ads on the website. These unwanted ads led to poor customer experience further impacting the conversion rates.
BrandLock solution
Customer Journey Optimization for Higher Conversion Rates and Average Order Value
To help BUBS Naturals recover lost revenue and prevent redirecting its customers to other websites, BrandLock’s operation and R&D team continuously monitored the BUBS Naturals website to identify the user-side ad injection and malware’s footprint.
They discovered price comparison ads and banner ads were impacting users at 28 percent and 24 percent individually, and the infection rate is at an all-time high of 6 percent. The website needed a customer journey optimization solution to stop competitor ads from taking away its business.
Next, with its easy-to-deploy single line of code, BrandLock’s Shield gave BUBS Naturals the complete solution to protect its website from ad-injections and malware.
BrandLock conducted a 30-day pilot program to determine the impact of Shield on the website’s performance. The website traffic was split into two groups – showing a version with unwanted ads to the control group and another version with no ad injections or malware to the protection group.
Shield identified and blocked the malicious adware and malware for users under the protection group. The website received a higher conversion rate and average order value from the users in the groups protected by Shield. These metrics had an immediate impact on BUBS Naturals’ revenue per session.



Impact
Preventing Online Journey Hijacking Boosts Conversion Rate and Online Revenue by 7 Percent
- Shield blocked injected ads and increased the conversion rate optimization along with a reduced bounce rate of the website.
- BUBS Naturals now has a distraction-free website for customers to complete their online journey to purchase.
- Shield’s real-time protection against unwanted ads and malware is continuously helping the website recover eCommerce revenue.
- Since the deployment of Shield in 2020, BUBS Naturals’ eCommerce store continues to drive growth with high conversions and sales.
Stop ad injections from diverting your shoppers to competitors
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