Right Shopper Real-Time

Identify. Engage. Convert—all in real time.

Turn anonymous traffic into known, targeted shoppers. Identify, target in real time, improve conversion.

Page dwell: 4m 12s
Cart: $247
Return visitor: 3rd session
Scroll depth: 92%
Item removal
High-value cart
Coupon search: none
Wishlist: 6 items
Committed buyer
✓ No offer needed
Just for you
Free shipping on this order
✓ No code needed
250+
Behavioral signals
tracked
270%
Engagement lift vs generic offers
6.8%
Avg revenue driven from intelligent offers
250+
Behavioral signals tracked per session
More efficient than generic offers

Preemptive Nudges.
Not Exit Intent Popups.

BrandLock intervenes earlier, with more intelligence, and the right offer for each shopper.

The Old Way
Exit Intent Popups
Wait! Before you go...
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BrandLock
Preemptive Nudges
Price-sensitive shopper
Free delivery offered
$0 cost
High-intent, no cart
10% off, bundle only
Targeted
Committed buyer
No offer served
Margin saved

Every anonymous shopper
has a signal.

BrandLock identifies when a shopper is about to drop off and delivers a personalized nudge in real time — before they leave, not after. No generic pop-ups, no guesswork — just the precise offer needed to convert.

Hesitant Journeys
They're spending 2–3x the usual time on your product page, but they never add to cart.
Frustrated Journeys
Left without buying, for any number of reasons.
Wishful Journeys
They add everything they want to their cart — then the total forces a want vs. need decision, and items start getting cut.

Click a shopper type to see the trigger, nudge, and outcome.

⚠️
They're browsing deeply but never pull the trigger — high dwell time, zero cart activity.

Turn interest into conversion

BrandLock uses real-time behavioral signals to identify high-intent shoppers and deliver personalized offers in the moment — before they drop off.

+12%
conversion lift among
high-intent shoppers
yourbrand.com/shop/all
8:42
on page
$238
$195
$312
$175
Free shipping, unlocked just for you.
No code needed
⚠️
Shoppers leave for different reasons, but blanket offers treat everyone the same.

The right message,
at the right moment.

BrandLock reads why each shopper is at risk and sends a personalized nudge before they leave, not after. No generic pop-ups. No guesswork. Just the precise offer needed to convert.

+9.4%
re-engagement rate
across abandoned shoppers
yourbrand.com ×
amazon.com — Similar items ×
$289
👋
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⚠️
They add everything they want to their cart — then the total forces a want vs. need decision, and items start getting cut.

Give them a reason
to keep it all.

BrandLock detects item removal the moment it starts and offers a smart incentive to keep the full cart. It only applies if the basket stays together, driving real incremental revenue, not discounting what was already sold.

+18%
basket value lift
among price-shocked shoppers
yourbrand.com/cart
Your Cart 4 items
Running Jacket, Navy
$128
×
Merino Base Layer
$94
×
Trail Running Shorts
$68
×
Performance Socks
$24
×
Total
$290
🎉
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250+ Signals. One Right Answer.

All Signals
Session Behavior
Commerce Actions
Intent Signals
Shopper Profile
01
Identify anonymous shoppers
02
Target in real time
03
Improve conversion
04
Deliver preemptively, not on exit

Offers Matched to
Shopper Behavior

BrandLock supports different conversion strategies, based on your audience and brand model.

×
Delivery Offer
Free shipping, this order only
×
Bundle Offer
Keep all items, save 10%
×
Loyalty Offer
+2× points on this order

Serve the right offer. Improve conversion.